Terms & Conditions
Welcome to OM Travels . By booking or using our services, you agree to comply with and be bound by the following Terms & Conditions.
1. Booking Confirmation
- All bookings are subject to availability.
- A booking is confirmed only after payment confirmation is received.
- Customers must provide accurate travel and contact information at the time of booking.
2. Pricing & Payments
- Prices displayed on the website are subject to change without prior notice.
- Additional charges such as tolls, parking fees, state taxes, night charges, or driver allowances may apply depending on the trip.
- Full or partial advance payment may be required to confirm the booking.
3. Cancellation & Refund Policy
- Cancellation requests must be made through phone, email, or the official website.
- Refunds, if applicable, will be processed within 7–10 business days.
- Cancellation charges may apply depending on the timing of cancellation and booking type.
- No refund will be provided for no-shows or last-minute cancellations.
4. Passenger Responsibilities
- Passengers must carry valid identification proof during travel.
- Customers are responsible for their personal belongings.
- Smoking, alcohol consumption, or illegal activities inside the vehicle are strictly prohibited.
5. Delays & Service Interruptions
- OM Travels will make every effort to ensure timely service.
- However, delays caused by traffic, weather conditions, roadblocks, vehicle breakdowns, strikes, or government restrictions shall not result in liability or compensation claims.
6. Vehicle Usage
- The vehicle must be used only for lawful purposes.
- Overloading beyond seating capacity is not permitted.
- Any damage caused by passengers to the vehicle will be chargeable.
7. Driver & Safety
- Drivers are instructed to follow traffic and safety regulations at all times.
- Customers must treat drivers respectfully.
- The company reserves the right to terminate the trip without refund in case of misconduct or abusive behavior.
8. Liability Limitation
- OM Travels acts as a transportation service provider and shall not be liable for:
- Missed trains, flights, or appointments due to delays
- Loss of luggage or personal items
- Accidents caused by unavoidable circumstances
- Indirect or consequential losses
9. Website Usage
- All content on this website including text, logos, images, and design is the property of OM Travels.
- Unauthorized copying, reproduction, or misuse is prohibited.
10. Privacy Policy
- Customer information collected during booking is used only for service and communication purposes.
- We do not sell or share personal information with third parties except where required by law.
11. Modifications
- OM Travels reserves the right to update or modify these Terms & Conditions at any time without prior notice.
12. Governing Law
- These Terms & Conditions shall be governed by and interpreted under the laws of India.
- Any disputes shall be subject to the jurisdiction of the local courts.
Contact Us
- For any queries regarding these Terms & Conditions, please contact:
OM Travels
- OM Travels: www.omtravels.co.in